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Former Member
3 years ago

username taken during registration results in wrong username saved to 1Password

when I sign up for a new site (i.e. runwayml.com), I'm asked to provide a new username and pw. I enter user1 and use the 1P extension to suggest a pw. When I submit, I'm told user1 is unavailable. I ...
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ChrisC1P's avatar
ChrisC1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi @zebdro

I did some testing on my end on runwayml.com and found that I was unable to recreate the behaviour you described.

  • Are you running into this issue with other sites as well?
  • Can you send me a screenshot of when the issue occurs so I can see what you're seeing?
    • If you need help getting a screenshot, this guide will help you with the process: Take-a-Screenshot Once you have the image, make sure to remove or mask any private information, including your account password.

I look forward to hearing from you.

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taken during registration results in wrong username saved to 1Password","id":"message:117569","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:117569","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:117569"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:117569"},"body@stripHtml({\"truncateLength\":200})":" when I sign up for a new site (i.e. runwayml.com), I'm asked to provide a new username and pw. I enter user1 and use the 1P extension to suggest a pw. When I submit, I'm told user1 is unavailable. I ...","body@stringLength":"662","rawBody":"

when I sign up for a new site (i.e. runwayml.com), I'm asked to provide a new username and pw. I enter user1 and use the 1P extension to suggest a pw. When I submit, I'm told user1 is unavailable. I edit and resubmit with user2. 1P incorrectly saves user1 in the login for the site.

\n\n
\n\n

1Password Version: 1Password for Mac 8.10.3 (81003012)
\nExtension Version: 2.9.0
\nOS Version: 13.3.1 (22E261)
\nBrowser:_ Arc (Chrome)
\nReferrer: forum-search:username taken during registration results in wrong username saved to 1Password

\n","kudosSumWeight":0,"postTime":"2023-04-09T19:11:13.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:117569_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":204},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

when I sign up for a new site (i.e. runwayml.com), I'm asked to provide a new username and pw. I enter user1 and use the 1P extension to suggest a pw. When I submit, I'm told user1 is unavailable. I edit and resubmit with user2. 1P incorrectly saves user1 in the login for the site.

\n\n
\n\n

1Password Version: 1Password for Mac 8.10.3 (81003012)
\nExtension Version: 2.9.0
\nOS Version: 13.3.1 (22E261)
\nBrowser:_ Arc (Chrome)
\nReferrer: forum-search:https://1password.community/search?Search=username%20taken%20during%20registration%20results%20in%20wrong%20username%20saved%20to%201Password

"},"Conversation:conversation:117569":{"__typename":"Conversation","id":"conversation:117569","solved":false,"topic":{"__ref":"ForumTopicMessage:message:117569"},"lastPostingActivityTime":"2023-04-14T01:30:44.000-07:00","lastPostTime":"2023-04-14T01:30:44.000-07:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:117569":{"__typename":"ModerationData","id":"moderation_data:117569","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:117569_1":{"__typename":"Revision","id":"revision:117569_1","lastEditTime":"2023-04-09T19:11:13.000-07:00"},"ForumReplyMessage:message:117570":{"__typename":"ForumReplyMessage","id":"message:117570","conversation":{"__ref":"Conversation:conversation:117569"},"author":{"__ref":"User:user:17093"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:117569/message:117570","revisionNum":1,"uid":117570,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: username taken during registration results in wrong username saved to 1Password","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:117570"},"parent":{"__ref":"ForumTopicMessage:message:117569"},"body":"

Hi @zebdro

\n\n

I did some testing on my end on runwayml.com and found that I was unable to recreate the behaviour you described.

\n\n\n\n

I look forward to hearing from you.

","body@stringLength":"675","rawBody":"

Hi @zebdro

\n\n

I did some testing on my end on runwayml.com and found that I was unable to recreate the behaviour you described.

\n\n\n\n

I look forward to hearing from you.

\n","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-04-11T13:10:31.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:117570_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1},"read":false,"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1749758344058":{"__typename":"CachedAsset","id":"theme:customTheme1-1749758344058","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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