Forum Discussion

Former Member's avatar
Former Member
3 years ago

username taken during registration results in wrong username saved to 1Password

when I sign up for a new site (i.e. runwayml.com), I'm asked to provide a new username and pw. I enter user1 and use the 1P extension to suggest a pw. When I submit, I'm told user1 is unavailable. I ...
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steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hi @zebdro,

I'm having a really hard time replicating this one, I think it would be useful if we could take a look if you would be able to send over a screen recording or if not maybe some screenshots to demonstrate what is happening?

If you would prefer to attach these to an email please send it to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!