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Forum Discussion
billdavies
2 months agoOccasional Contributor
Using Emergency Kit
My son cannot get into 1Password. He does not remember his master password. (Got new laptop and phone, never bothered to get it working on the new devices.) Being the geek of the family, I have his...
Tom
2 months agoBronze Expert
If you are the family owner, you can 'start recovery' on his behalf as well if that is the issue, having the emergency kit without the password won't help you. So just start recovery to get things going. "Scan the code" is only going to work with having all three 'unlocks' (e-mail + secret key + password)