Forum Discussion

LarryMcJ's avatar
LarryMcJ
Super Contributor
6 months ago

UX parity issue

95% of the time when using 1Password, I'm in All Items > Logins. In macOS, when I close 1Password and open it again, I'm still in Logins (as expected), but in iOS, nearly every time I open 1Password, I'm back on the main Items page (center icon at the bottom), even though I was in All Items > Logins when I closed 1Password. Is there anyway to force 1Password to reopen to where I left it in 1Password...as it does in macOS. 

ios
macos

4 Replies

  • LarryMcJ's avatar
    LarryMcJ
    Super Contributor
    6 months ago

    After submitting a support request and a subsequent diagnostics report, a member of the 1Password Customer Experience team was able to replicate this problem and has submitted an internal work order to resolve it. 

    • 1P_Dave's avatar
      1P_Dave
      Icon for Moderator rankModerator
      5 months ago

      LarryMcJ​ 

      I'm happy that the team was able to investigate and open a bug report with our development team. I'm sorry for the inconvenince. 

      -Dave

      • LarryMcJ's avatar
        LarryMcJ
        Super Contributor
        5 months ago

        No inconvenience at all. This used to not happen, so something caused it to start recently. I'm sure they'll resolve it.

  • LarryMcJ's avatar
    LarryMcJ
    Super Contributor
    6 months ago

    Nothing?? Any official response would be appreciated. Thanks.