Forum Discussion

Former Member's avatar
Former Member
4 years ago

v8 passing state from Browser to Desktop Client

  1. New desktop client installed, v8.4.0 (currently the beta build, but will try with updated version soon)
  2. Open client, fill out all details (for a business site configured with Duo MFA)
  3. Browser opens with Duo Prompt, respond to prompt successfully (push or yubikey, doesn’t matter)
  4. Browser looks like it ‘tries’ to pass the session back to the desktop client but just hangs.
  5. Result is client setup is unsuccessful.

Currently the only way to get around this is to set the Duo profile to bypass, but that isn’t a sustainable workaround. I think it also affects writing from the client to the service.

Version of Windows 10 is 20H2. Edge version is 89.0.774.75. Our installation of Edge is highly managed so it may be a trusted site thing, but I need to know what settings to give it to ensure it can interact with the client successfully.

I do get that this may be a browser issue, but wasn't sure where to start it. This works fine on v7 or on v8 with a personal vault vs. business.

1Password Version: 8.4
Extension Version: 2.1.8
OS Version: Windows 10 20H2

windows

22 Replies

  • Former Member's avatar
    Former Member
    4 years ago

    Only minor complaint here is that the handoff is a little clunky compared to v7. It opens a browser tab for the duo dialogue and you have to manually close it after it hands it back to the client. That's probably on Duo with their new universal prompt implementation, but kind of a step back. The upside is I can use my security key in that dialog vs. the v7 implementation.

  • 1P_Ben's avatar
    1P_Ben
    Icon for 1Password Team rank1Password Team
    4 years ago

    Excellent news, @bachirica. Thanks for sharing. :)

    Ben

  • Former Member's avatar
    Former Member
    4 years ago

    Got confirmation this morning that the Duo prompt is working. That ticket can be closed.

  • Former Member's avatar
    Former Member
    4 years ago

    I was able to re-add my corporate account to v8 now!! Thanks!! :)

  • Former Member's avatar
    Former Member
    4 years ago

    Any update yet? I thought we had dodged a bullet by getting the v7 package out pretty aggressively but a few of our folks with local admin rights were able to update the client to 8.5 and now can't login. We're having them roll back but it seems like this may be an issue for us sooner than later.

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hi @bachirica:

    We're still actively working on it, but I've added you to our issue tracking this to follow up with you as soon as we have a fix in place. Thanks for your patience on this!

    Jack

  • Former Member's avatar
    Former Member
    4 years ago

    Is there a solution to this? I'm still facing the issue and haven't seen any update to the desktop client

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hi @lspeterman,

    I've just checked into this, and I'll reply to your most recent email there to clarify what may have happened on our end.

    Jack

    ref: GTB-26421-926

  • Former Member's avatar
    Former Member
    4 years ago

    I'm getting emails saying this has been resolved, but no communication as to the actual fix. Can someone let me know what the outcome was?