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Former Member's avatar
Former Member
4 years ago

v8 passing state from Browser to Desktop Client

  1. New desktop client installed, v8.4.0 (currently the beta build, but will try with updated version soon)
  2. Open client, fill out all details (for a business site configured with Duo MFA)
  3. Browser opens with Duo Prompt, respond to prompt successfully (push or yubikey, doesn’t matter)
  4. Browser looks like it ‘tries’ to pass the session back to the desktop client but just hangs.
  5. Result is client setup is unsuccessful.

Currently the only way to get around this is to set the Duo profile to bypass, but that isn’t a sustainable workaround. I think it also affects writing from the client to the service.

Version of Windows 10 is 20H2. Edge version is 89.0.774.75. Our installation of Edge is highly managed so it may be a trusted site thing, but I need to know what settings to give it to ensure it can interact with the client successfully.

I do get that this may be a browser issue, but wasn't sure where to start it. This works fine on v7 or on v8 with a personal vault vs. business.

1Password Version: 8.4
Extension Version: 2.1.8
OS Version: Windows 10 20H2

windows

22 Replies

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  • Former Member's avatar
    Former Member
    4 years ago

    Sounds good. Thank you.

  • 1P_PeterG's avatar
    1P_PeterG
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hi @lspeterman, the fix is not part of 8.5 BETA, but it is being worked on, and we'll make sure to both post in the forum as well as contact you personally when it rolls out. We'll get it to you as quickly as possible!

  • Former Member's avatar
    Former Member
    4 years ago

    I see 8.5 in the beta channel? Should I be testing that?

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hey @lspeterman:

    We're still investigating, we'll be in touch if we need some more specific information from you. Thanks for your patience on this!

    Jack

  • Former Member's avatar
    Former Member
    4 years ago

    Just as an update, I did perform a reinstall with the latest production build 80400054 and the issue was duplicated.

    Also, don't know if it would help, but I manage our company's relationship with Duo and could open a ticket on that side as well.

  • 1P_PeterG's avatar
    1P_PeterG
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Sorry to learn this affects you as well, @jmart75. 😕 We will continue to update when we have something for you!

  • Former Member's avatar
    Former Member
    4 years ago

    Awesome, 1P_PeterG thank you for the update.

    I'm experiencing the exact same thing as @Ispeterman and @bachirica. My company uses Duo MFA as well. Like @bachirica I'm using Windows 11 (OS Build 22000.318) and I've tried it with MS Edge v95.0.1020.44 and Chrome v95.0.4638.69.

  • 1P_PeterG's avatar
    1P_PeterG
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hi folks, just want to let you know we're actively looking into this one. We'll hope to have more for you soon!

    ref: dev/core/core#11393

  • Former Member's avatar
    Former Member
    4 years ago

    Support ID is ZYN-87839-742