Forum Discussion

WillowTwist's avatar
WillowTwist
New Contributor
2 months ago

Vault sharing - unexpected behavior

I'm experiencing inconsistent behavior when attempting to archive vaults by removing my access. Here are the specific issues: Primary Issue When I remove myself from vault access to archive them, t...
1password.com
vault management
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 months ago

Hello WillowTwist​! 👋

I'm sorry that you're running into inconsistent results when removing users from a shared vault. I've tried to reproduce the same behaviour that you've described but I'm not seeing the same issue on my end. 

So that I can investigate this further, can you email screenshots of both your vault management screen and what you see in the 1Password app to support@1Password.com and include a link to this thread. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message. Please use the email address associated with your 1Password account.

-Dave