Forum Discussion

CharlieM1986's avatar
CharlieM1986
New Contributor
5 months ago

Vaults Disabled (Safari only)

I use separate email addresses, one is my apple ID but that is not the same one I use for most communications and other retail accounts, like 1Password. So with the latest update of Safari, I can log...
browser extension
macos
vault management
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 months ago

Hello CharlieM1986​! 👋

I'm sorry that you're unable to view your vault in Safari and I apologize for the delay in responding. If you're still seeing the issue then I'd like to ask you to create a diagnostics report from 1Password in your browser:

Send a diagnostics report (browser extension)

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:

  • A link to this thread: https://www.1password.community/discussions/1password/vaults-disabled-safari-only/154912
  • Your forum username: CharlieM1986


You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

-Dave