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Forum Discussion
Very confused re upgrade to 8
I have had 1Password for over 10 years. On opening the app I received notification to upgrade to 8. Pushed button to do so, now being asked for credit card for verification purposes. And a new passwo...
1P_Dave
Moderator
ModeratorHello nannif! 👋
Welcome to the community! I'm sorry that you ran into a confusing situation when upgrading to 1Password 8. You can find our upgrade guide here: Upgrade to 1Password 8
That being said, our support team will be in the best position to assist with your specific situation. I see that you've opened a support ticket and one of my colleagues sent you a reply via email yesterday evening. Please continue the conversation there; if you don't see their email then check your Spam/Junk folder. To prevent duplication of efforts, I'll close this community thread.
-Dave
