Viewing attachments

Hi @jlunis, apologies for the delay in response here, and for any confusion caused.

Using the 1PW app, I go to the record, click on the attachment and get "Downloaded." No choice of 'View.'

The desktop app doesn't yet provide a preview option. When downloading attachments from your items in the desktop app, these will be downloaded into the downloads folder on your device, and you can navigate to that folder to open and view them.

Tapping that gives me a list of 'Open with' apps. None of them are apps that open jpeg (e.g., Samsung Health). I tap on an attachment in email or Keeper on my android and get a choice of 3 photo apps. How do I open a iPW attachment in android?

I'm not sure what might be going on here. Could you email in to support+forum@1password.com with a link to this thread, your forum username, and a summary of the issue you're seeing when previewing items on Android, so our Android team can look into this for you?

I can only add an attachment using the 1PW windows app. Did that. I can only view the attachment without DL using the web page. On that records web page, there is no attachment. what am I missing. For clarity, I've added an attachment to 2 records. Both attachments show in the 1PW windows app and my android app. Both record in Windows show "This item has an unsupported field"

Could you let me know what file types these attachments are? And are these attachments in the main field in a Document type item, or are they attached to other item types?

I look forward to hearing from you!