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Former Member's avatar
Former Member
3 years ago

Virus Protection Saying Update Has a Virus

I keep getting a message from Bitdefender that the 1Password update has Gen:Variant.Tedy.163778 and stops the installation. Why do you think this is happening and how should I correct it? Thanks for ...
windows
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi @DavidinLA:

You can always get in touch with us directly via email at support@1password.com.

Does Bitdefender indicate a specific file is the problem, or just 1Password for Windows in general during the update process? Let me know.

Jack