Forum Discussion

Former Member's avatar
Former Member
4 years ago

Warning Popup on Launch

Can't find the 1Password Version as that menu is gray out but it is the latest on the website as of writing this post. I am getting a popup saying "You’ve used a newer version of 1Password on this ...
betas
1P_Ben's avatar
1P_Ben
Icon for 1Password Team rank1Password Team
4 years ago

Hi @Penguinlay

This can happen if you switch from a more frequent release channel (such as nightly/beta) to a less frequent one (such as beta/stable). Do you remember anything like that happening?

In any case the path forward is to reset the 1Password database (note: you may have to sign back in using your Secret Key and account password). To do this, erase the following folder: ~/Library/Group Containers/2BUA8C4S2C.com.1password/Library/Application Support/1Password/Data

Once you're signed back in I'd recommend checking which release channel you have set in 1Password's preferences and verify that is the release channel you want to be on.

I hope that helps!

Ben