Forum Discussion

Former Member's avatar
Former Member
4 years ago

Watch unlock of Mac insn't working.

Watch unlock is no longer working on one of my computers. On my desktop computer, I can't unlock 1Password through my watch. It half works in that when it comes time for the watch to authenticate ...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
4 years ago

Hello @ShawnLevasseur! 👋

I'm sorry to hear that Apple Watch unlock for 1Password isn't working properly on your iMac Pro. Can you try the following to see if it helps:

  1. Restart your Apple Watch.
  2. Turn off Apple Watch unlock on your iMac Pro.
  3. Restart your iMac Pro.
  4. Turn on Apple Watch unlock on your iMac Pro.

You can find instructions on how to turn Apple Watch unlock off and then back on here: Unlock your Mac with your Apple Watch - Apple Support

Let me know if that helps. :)