Forum Discussion

Former Member

3 years ago

Legitimate 1Password link?

Hi -
I am considering signing up for 1Password - and saw a link for 50% off for the year. Is this legitimate?

https://1password.com/affiliate/promo/individual/?c=CYBERNE&cjevent=6643878f605a11ed8232d0d40a82b82d&utm_medium=affiliate&utm_source=Adtech+lt%2C+UAB&utm_campaign=5596782&utm_content=100242223&utm_term=Cyber+News%3A+Enjoy+50%25+Off+Individuals+at+1Password%21+New+Customers+Only%21&cjdata=MXxOfDB8WXww

Also - is there a way to communicate and get responses via a chat or phone or email - anything other than a public community message? If I run into technical issues after I sign up what do I do?
Is there a sales department to ask my questions to?
Thank you

wendcm

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
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7 Replies

1P_Tommy
Moderator
3 years ago
Let us know if need us.
Former Member
3 years ago
Thank you. Of course.
mallory_j_1P
1Password Team
3 years ago
MrC thanks for helping out there!

@wendcm sorry for the confusion. I was referring to the email address I included in the preceding paragraph - support@1password.com :)
MrC
Super Contributor
3 years ago
@wendcm

you can reach out to us anytime at mailto:support@1password.com …
Former Member
3 years ago
In other words --- where is the "above email" you refer to?
Former Member
3 years ago
Mallory - Your reply is unfortunately why I struggle with a "community board" approach to tech support. Seven hours later I read what you wrote "If you send a message to the above email address,.." and I have gone over this page again and again but I do not see anything that resembles an email address to my ignorant eyes. What are you referring to?
mallory_j_1P
1Password Team
3 years ago
Hi @wendcm, thanks for considering 1Password, we'd love to have you!

We don't offer phone or chat support as email lets us list detailed steps and share links to resources, providing a reference that can be saved for the future. With that said, you can reach out to us anytime at support@1password.com and someone from the team would be happy to help out.

Regarding the link, it appears to be a legitimate offer for new customers. If you send a message in to the above email address, someone can look into the promotion for you and make sure to get you all set up.

Of course, we're always happy to answer questions here as well (with the exception of billing or account-specific questions, for privacy reasons) :)

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Hello
\nOn my 1Password when i look at my Watchtower is see this liek this
\nLike is see the problems and also some boxes with Infos
\nHere i have one business und 2 Familie accounts
\n

\n\n

On a other user on other system i see only this
\nHere i have 1 Familie accounts
\n

\n\n

Why is that ?
\nThanks
\nDany

\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided

","body@stringLength":"1193","rawBody":"

Hello
\nOn my 1Password when i look at my Watchtower is see this liek this
\nLike is see the problems and also some boxes with Infos
\nHere i have one business und 2 Familie accounts
\n

\n\n

On a other user on other system i see only this
\nHere i have 1 Familie accounts
\n

\n\n

Why is that ?
\nThanks
\nDany

\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided

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Watchtower differentes","moderationData":{"__ref":"ModerationData:moderation_data:138512"},"body":"

Hi Dany, you're most welcome! I'm glad to hear that worked for you 😄

\n\n

Ali

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Hello Ali

\n\n

Yeahh i deactivate all and reactivate it again and it works

\n\n

Thanks Ali

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Hey Dany, thanks for reaching out. I'm curious whether the Watchtower settings may be causing what you're seeing. Let's verify whether or not that's the case: From the 1Password 8 for Windows app, can you select ⋮ > Settings (or Ctrl + Comma) > Privacy > Watchtower and let me know whether you have these settings enabled? If already enabled, does disabling and re-enabling make any difference?

\n\n

Ali

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