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gussic's avatar
gussic
Super Contributor
8 days ago

Watchtower score not identical

Hi All, I have 1Password installed on my Mac, Windows PC and iPhone. The Watchtower score on my Mac and iPhone is 1190. The Watchtower score on my Windows PC is 1150. (A difference of 40 points) ...
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
8 days ago

Hello gussic​! 👋

Thanks for the question! The Watchtower score is calculated per-device and it doesn’t sync between all of your devices. Certain per-device settings (such as whether you have automatic updates turned on for the 1Password app on a device) will also change your score.

Before we dig deeper can you please check the following:

  1. Are you using multiple accounts (like a work account) on one of your devices? Or are you using collections on one device? 
  2. Are you using the latest version of the 1Password 8 app on all devices: How to keep 1Password up to date 
  3. Do you see different suggestions regarding weak or reused passwords, or inactive two-factor authentication, from Watchtower on different devices? Or are these suggestions the same on all devices?
  4. Have you enabled biometric unlock and automatic updates for 1Password on all devices? 


I look forward to hearing from you.

-Dave

gussic's avatar
gussic
Super Contributor
8 days ago

Hi 1P_Dave​ 

Thanks for the reply. I have replied to each of your questions below.

Are you using multiple accounts (like a work account) on one of your devices? Or are you using collections on one device? 

A: No, just the same, single 1Password account (a personal one). No I am not using collections on any of the devices.

Are you using the latest version of the 1Password 8 app on all devices

A: Yes I believe so - I have the version numbers in the original post and have checked for updates on all of them, none of them are reporting an available update. They're all on the Production channel.

Do you see different suggestions regarding weak or reused passwords, or inactive two-factor authentication, from Watchtower on different devices? Or are these suggestions the same on all devices?

A: No, the same (singular) suggestion across all three devices - alerting me that Lululemon now accepts passkeys, but as I am in Australia, the Australian version of the Lululemon website doesn't yet support passkeys...

Have you enabled biometric unlock and automatic updates for 1Password on all devices? 

A: Yes, TouchID on the Mac, FaceID on the iPhone and Windows Hello (via a Logitech Brio 4K) on the Windows PC. Automatic updates are switched on for all devices.

Cheers!

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    4 days ago

    Thanks for answering those questions, that all sounds normal. Those are some of the main reasons why a Watchtower score can vary between devices. There are also some device-specific settings that can affect the score. For example, whether browser or app integration is enabled in the desktop app (this option isn’t available on mobile).

    Because the score is generated per device, it’s completely normal for the score itself to differ. The key thing is to follow Watchtower’s recommendations for any improvements it suggests. 🙂

    -Dave

    • gussic's avatar
      gussic
      Super Contributor
      3 days ago
      1P_Dave wrote:

      For example, whether browser or app integration is enabled in the desktop app

      Thanks Dave, can confirm this is active on both the Windows PC and the Mac.

      Does it create any logs when determining the score? I'd just be really curious to find out the root cause for the 40 point discrepancy between the Mac/iPhone score and the Windows PC score.

      Cheers