Forum Discussion

Former Member's avatar
Former Member
3 years ago

Wavebox extension not unlocking with Mac app

When I reboot my Mac, I have to enter my password in the 1Password Mac app to unlock it. That also automatically unlocks the Chrome extension. However, it does not unlock the Wavebox extension; I hav...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey @jacob1p,

I'm sorry for the trouble, it sounds like you maybe running into an issue where the release channel isn't being set properly. I think at this point it would be useful if you could send an email to support+forum@1password.com with a link to this thread so our team can take a closer look into what is happening and best advise.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!