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Anonymous's avatar
Anonymous
3 years ago

We weren’t able to finish downloading 1Password...

I'm getting the following error trying to install 8 desktop on Mac OS (MB pro M1 Max) "We weren’t able to finish downloading 1Password. Try again or contact support." Anyone know how to fix this? Cu...
macos
1p_jac's avatar
1p_jac
Icon for 1Password Team rank1Password Team
3 years ago

Hi @Walterat

I'm sorry to hear that you've been running into this issue downloading 1Password 8 on your MacBook Pro. We sometimes see this issue appear but typically restarting your Mac and downloading a fresh copy of the installer from our websites gets you back up and running. Could you give that a try for me and let me know how you get on: https://1password.com/downloads/mac/