Website requires remembering code for future use but 1Password's Save Login does not recognize
I cannot figure out which templates to use under circumstances which do not trigger 1Password's Save menu. Also, today I have repeatedly been told that the save menu cannot save the item and I have to enter the info manually into the my.1Password website.
1Password Version: Not Provided Extension Version: 2.7.0 OS Version: Not Provided
Browser:_ Brave Referrer: forum-search:https://1password.community/search?Search=Website%20requires%20remembering%20code%20for%20future%20use%20but%201Password's%20Save%20Login%20does%20not%20recognize
@Shewmaker sorry about the experience! It sounds like you are running into a known issue with how the extension syncs and save logins. If the "unable to save" error message re-appears, then I would like for you to try the following:
1. Install the beta version of the extension
Our developers have been investigating this specific issue and have recently released a fix for one of the possible causes of it in the beta version of the extension. You can get the beta extension by following the steps https://support.1password.com/betas/#install-a-beta-release-of-the-1password-extension.
2. Install the 1Password desktop app
- If the app is installed, turn on "Integrate with 1Password app".
Having https://support.1password.com/get-the-apps/ may help the extension with the process of syncing to our servers and saving your logins. However, the app has to be integrated with the extension for this to work. To do that, you can follow https://1password.community/discussion/comment/678437/#Comment_678437 we shared previously but at the end, make sure to turn "Integrate with 1Password app" back on.
Please let us know how things go and let us know if you need more help. We appreciate your patience.
I keep getting told every time I restart that Tunnelbear has added Background Items.
This sounds like a macOS Ventura bug. I've seen the same behavior myself from other apps and you'll find a lot of reports of this in the Apple Support Communities.
The image looks like TunnelBear is frontmost and it's their app that is showing misplaced. I would recommend. contacting their support for assistance. Perhaps you intended this post for them?
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I cannot figure out which templates to use under circumstances which do not trigger 1Password's Save menu. Also, today I have repeatedly been told that the save menu cannot save the item and I have to enter the info manually into the my.1Password website.
\n\n\n\n
1Password Version: Not Provided \nExtension Version: 2.7.0 \nOS Version: Not Provided \nBrowser:_ Brave \nReferrer: forum-search:https://1password.community/search?Search=Website%20requires%20remembering%20code%20for%20future%20use%20but%201Password's%20Save%20Login%20does%20not%20recognize
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I cannot figure out which templates to use under circumstances which do not trigger 1Password's Save menu. Also, today I have repeatedly been told that the save menu cannot save the item and I have to enter the info manually into the my.1Password website.
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Website requires remembering code for future use but 1Password's Save Login does not recognize","moderationData":{"__ref":"ModerationData:moderation_data:104531"},"body":"
@Shewmaker sorry about that! Glad to hear that things are working well now :)
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Joy_1P,
\n\n
You misunderstood my last message. I wrote Steph Giles to say that the instructions Steph gave worked successfully.
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@Shewmaker sorry about the experience! It sounds like you are running into a known issue with how the extension syncs and save logins. If the \"unable to save\" error message re-appears, then I would like for you to try the following:
\n\n
1. Install the beta version of the extension
\n\n
Our developers have been investigating this specific issue and have recently released a fix for one of the possible causes of it in the beta version of the extension. You can get the beta extension by following the steps https://support.1password.com/betas/#install-a-beta-release-of-the-1password-extension.
\n\n
2. Install the 1Password desktop app \n- If the app is installed, turn on \"Integrate with 1Password app\".
\n\n
Having https://support.1password.com/get-the-apps/ may help the extension with the process of syncing to our servers and saving your logins. However, the app has to be integrated with the extension for this to work. To do that, you can follow https://1password.community/discussion/comment/678437/#Comment_678437 we shared previously but at the end, make sure to turn \"Integrate with 1Password app\" back on.
\n\n
Please let us know how things go and let us know if you need more help. We appreciate your patience.
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","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"161","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-03-04T18:36:16.000-08:00","lastPublishTime":"2023-03-04T18:36:16.000-08:00","metrics":{"__typename":"MessageMetrics","views":1},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:104515/message:104528","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"ModerationData:moderation_data:104527":{"__typename":"ModerationData","id":"moderation_data:104527","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:104527":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:104527","revisionNum":1,"uid":104527,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:104515"},"conversation":{"__ref":"Conversation:conversation:104515"},"subject":"Re: Website requires remembering code for future use but 1Password's Save Login does not recognize","moderationData":{"__ref":"ModerationData:moderation_data:104527"},"body":"
@Shewmaker not to worry. Please let us know if you need any more help with 1Password.
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Sorry. You're right.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"22","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-03-01T13:28:35.000-08:00","lastPublishTime":"2023-03-01T13:28:35.000-08:00","metrics":{"__typename":"MessageMetrics","views":1},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:104515/message:104526","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/cmstMy1DRFhYZXM\"}":{"__typename":"AssociatedImage","url":"https://www.1password.community/t5/s/cuxzj43862/images/cmstMy1DRFhYZXM","height":479,"width":478,"mimeType":"image/png"},"Rank:rank:3":{"__typename":"Rank","id":"rank:3","position":2,"name":"Moderator","color":"333333","icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/cmstMy1DRFhYZXM\"}"},"rankStyle":"FILLED"},"User:user:101":{"__typename":"User","id":"user:101","uid":101,"login":"1P_Tommy","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-10-29T15:09:21.613-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/t5/s/cuxzj43862/images/dS0xMDEtYkFta1BF?image-coordinates=0%2C386%2C2316%2C2702"},"rank":{"__ref":"Rank:rank:3"},"entityType":"USER","eventPath":"community:cuxzj43862/user:101"},"ModerationData:moderation_data:104525":{"__typename":"ModerationData","id":"moderation_data:104525","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:104525":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:101"},"id":"message:104525","revisionNum":1,"uid":104525,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:104515"},"conversation":{"__ref":"Conversation:conversation:104515"},"subject":"Re: Website requires remembering code for future use but 1Password's Save Login does not recognize","moderationData":{"__ref":"ModerationData:moderation_data:104525"},"body":"
@Shewmaker
\n\n
\n
I keep getting told every time I restart that Tunnelbear has added Background Items.
\n
\n\n
This sounds like a macOS Ventura bug. I've seen the same behavior myself from other apps and you'll find a lot of reports of this in the Apple Support Communities.
\n\n
The image looks like TunnelBear is frontmost and it's their app that is showing misplaced. I would recommend. contacting their support for assistance. Perhaps you intended this post for them?
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Tunnelbear seems to be working but there are two glitches which may interest you.
\n\n
This is still happening: \n
\n\n
and
\n\n
I keep getting told every time I restart that Tunnelbear has added Background Items.
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Hey @Shewmaker,
\n\n
Thank you for getting back to us, if you face the 'Unable to save' message again could you give the steps as provided by Joy a try:
\n\n\n
Right click the 1Password icon in your browser toolbar and choose Settings.
\n
Under General, disable \"Integrate with 1Password app\".
\n
Under Accounts & Vaults, sign out of your account.
\n
Sign back into your account.
\n\n\n
I hope things are smooth sailing from here on but please let us know if you run into any further issues!
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If you were referring to the email that confirmed that an outage had existed it was sent by Sean Philips and had [#ETU-76617-616] in the subject line.
\n\n
Not sure why that would help you but if it does, great.
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