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Solved
Website sign in error code 105
Hi
I can sign into my account via the 1p website using the scan QR code method, but on my iPhone I need to use the old method using my 2fa code, Im entering all details correctly, when I paste the 2fa code and press enter its just continuously loads and eventually says "something went wrong", please check your internet connectivity, something like that!
Also see an error code 105.
My internet is fine, Im trying to login on the safari browser.
Any ideas?
/Update I disabled iCloud private relay and I could log in.
Having that enabled hasn't been an issue in the past though.
Thanks
Hello 1P_Dave
As a test I tried again today and I signed in ok with private relay enabled. I cleared history/data first, so initial 1p sign in details were cleared, and all worked fine, maybe just a glitch my end.
If it ever happens again I will post the screenshot of the error message.
Thank you
3 Replies
- 1P_Dave
Moderator
Hello telUK! 👋
I'm sorry that you're running into trouble when signing into 1Password on your iPhone. It's odd that turning off iCloud Private Relay resolved the issue, I use Private Relay myself and I'm not running into the same issue. If you turn Private Relay back on then do you see the same problem?
If you do then can you try clearing Safari's history/cache and sign in again. If that still fails then can you post a screenshot of the error message that you see?
I look forward to hearing from you.
-Dave
Hello 1P_Dave
As a test I tried again today and I signed in ok with private relay enabled. I cleared history/data first, so initial 1p sign in details were cleared, and all worked fine, maybe just a glitch my end.
If it ever happens again I will post the screenshot of the error message.
Thank you
- 1P_Dave
I'm happy that everything is working again. If the issue does come back then let me know and I can help further.
-Dave
