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Forum Discussion
What am I meant to do with offline items?
Hi
I have 5 items that are identified as offline items. Selecting sync offline items just takes me to the list of offline items. What do I need to do in order to have them no longer be offline?
The only action I appear to be able to perform on them is to share. I don't appear to be able to edit, copy or perform any other function to these items. 4 of these are probably safe to delete (maybe that's how they ended up in this state?), but I think I still need 1.
1Password Version: 8.10.8-24
Extension Version: 2.12.2
OS Version: Windows 11
Browser:_ Edge
34 Replies
ag_mike_d - Hi there... no support ID or contact yet.
ag_mike_d1Password Team
Hello folks,
@2bad - Did you receive a support ID or has someone already been in contact the with you?
@kelvingo935 - We appreciate you sending along the support ID, someone will be in touch with you as soon as possible.
Hi GreyM1P
I have the same issue, and this is my conversation number [#JBV-68265-691]. Thank you.
[#NTU-62713-627]
I'm having the same issue with the persistent Offline Items folder and not syncing. Thanks in advance for your help!
+1 for having 100's of offline items, and an offline account constantly requesting sign-in. How do we remediate? More details sent in and received this: [#BVE-33723-191]
Many thanks!Hello,
I'm experiencing the same "Some changes could not be synced with your other devices" in the Windows app after today's 8.10.8 update.
I submitted an email to support via your website form earlier this afternoon with details but have not yet received an automated confirmation (and I've checked my spam folder). Do I need to send an email to the support+forum email ID instead?
Disregard case [#GFH-33912-268]
This worked
