Forum Discussion

Former Member's avatar
Former Member
5 years ago

What happened to Windows Hello unlock?

I have two different Win10 machines that were previously able to open 1Password with windows hello. Since the latest update to 1P, this seems to have disappeared. It's set to "allow Windows Hello to ...
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Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
5 years ago

Hi @earmsby:

To confirm, are you unable to use Windows Hello after entering your account password at least once without toggling the setting?

Until you unlock 1Password once with your account password after it's closed (or your computer reboots), Windows Hello is not able to be used as an unlock option.

Jack