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efc's avatar
efc
New Contributor
2 hours ago

Re: What justifies the huge subscription price increase?

The 1Password family plan includes 5 members, but it has allowed for extra members at a per-member add-on price. 

The old annual family plan pricing was $60/year for 5 members, or $12/year/member. The charge for extra members was also $12/year/member. So for my 12-member family we paid $144/year.

The new annual family plan pricing will be $72/year for 5 members, or $14.40/year/member. This is a 20% increase. But nowhere does 1Password mention any longer that extra members will be allowed on the family plan or what those extra members will cost. I am guessing that extra members will also cost $14.40/year/member on the new annual family plan? But that is only a guess.

When I look at the billing section of my family plan it appears to be in disarray. It does not properly list the number of extra members on my plan and it does not account for those in the notice of what will be charged on my renewal date.

I'm guessing that all this will be worked out before my renewal, but maybe someone else on a family plan can let us know whether extra members will continue to be welcome on the new family plan and what the actual charges are for extra members on the new plan.

Or maybe someone from 1Password could clarify?

2 Replies

  • efc's avatar
    efc
    New Contributor

    Thank you, 1P_SimonH​, that's exactly what I needed to know and I hope it helps others with family plans to have this clarified. It would be great if 1P could make this clear on the pricing page as well, maybe as one of the Q&A items on that page?

  • 1P_SimonH's avatar
    1P_SimonH
    Icon for Community Manager rankCommunity Manager

    Hi efc​,

    Extra members will still be allowed on family plans. For folks paying in USD, you're exactly right that the new price will be $14.40/year/member.

    Please let me know if you have any additional questions!