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WhatsApp - Cannot Save Passkey to Existing Entry
Hi 1Password Support team, I'm having an issue where I cannot save a passkey for WhatsApp to my existing WhatsApp entry as it's not coming up for some reason. I've tried to modify the entry to have ...
For those who are wondering:
The item in 1Password was not linked to an app, thus it was not showing up as selectable. I needed to create the passkey in a new 1Password item in case I removed the passkey later on (but the link to the app would remain in the item unless I manually removed it). I migrated my WhatsApp item into this new item (that had the app linked) and all is well.
I requested that a link to an app be added as a feature, but I can understand why they may not allow this (due to security as the app itself calls the password manager to create the link).
Thanks!
1P_Dave
Moderator
ModeratorThank you for posting the Support ID! I see that my colleague has already reached out and they'll send you another email soon, please continue the conversation there.
-Dave
Thanks 1P_Dave!
For those who are wondering:
The item in 1Password was not linked to an app, thus it was not showing up as selectable. I needed to create the passkey in a new 1Password item in case I removed the passkey later on (but the link to the app would remain in the item unless I manually removed it). I migrated my WhatsApp item into this new item (that had the app linked) and all is well.
I requested that a link to an app be added as a feature, but I can understand why they may not allow this (due to security as the app itself calls the password manager to create the link).
Thanks!
