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DoctorBrown
2 years agoOccasional Contributor
When upgrading to v8, App unable to start correctly (0xc000005)
I am running Windows 7 on a VirtualBox VM. I have not booted this VM in quite awhile. I am trying to get the apps on the VM updated to best compatible versions. On the VM 1P is v7.9.836. The 1P user ...
DoctorBrown
2 years agoOccasional Contributor
Until you're able to successfully complete this, the app won't be able to sync any changes.
I See. I am able to open and log in as the Family Member to the 1Password app on the VM. All the data under this Member is correct. I am unable to log in to the my.1password.com account for the Member. On the VM I used the Secret Key listed in the 1Password app under Account. On my main system, I can log in as the Family Organizer and see the VM's Member account and all the information except the Secret Key (which I'm sure is normal).
At this point, is it correct to initiate the Recovery Process? I have the Emergency Kit created for this account. Is it possible that 1Password.com has suspended the user even though I can access it via the Family Organizer? The user is listed as Active.
Thank you for the information on the using 1P on Win7. I understand the security risks associated with staying on Win7. I will stay on 1P v7 on the VM. This VM is just for historical reference. (I'm a OS pack rat just because I can. :-p)
Thank you for the help.