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Forum Discussion
When upgrading to v8, App unable to start correctly (0xc000005)
I am running Windows 7 on a VirtualBox VM. I have not booted this VM in quite awhile. I am trying to get the apps on the VM updated to best compatible versions. On the VM 1P is v7.9.836. The 1P user ...
I have been communicating with the support team via email. The issue was solved by following the recovery process here: Recover accounts for family or team members
Thank you for helping on this.
