Forum Discussion
bluecatman
4 months agoNew Contributor
Change vault from Private to Shared in Family Account
Hi. A second family member has just joined me in our Family Account but all she can see is those passwords which are in a Shared Vault. (I have never set up a Shared Vault, by the way, so it must hav...
steph_giles
1Password Team
3 years agoHey tomato_1,
It looks like 1Password in Safari might be having a hard time connecting with your 1Password app. Can you give these steps a try:
- Right click the little 1Password icon on the top menu bar of your Mac (where the clock is) and select "Quit".
- Quit your browser by right clicking its icon in the Dock and selecting "Quit".
- Open and unlock 1Password.
- Open your browser and test if it is working properly.
Let me know how you get on!