Forum Discussion

agaton's avatar
agaton
Occasional Contributor
5 years ago

White flash when opening 1Password

Whenever I open 1Password after a while, the screen flashes white with maybe a second of delay, then shows a loading circle animation for the items in the vault.

This is like the previous flash issue in the 1Password browser extension when accessing settings.

I use dark mode in windows, if that helps.

I haven't encountered this in the previous builds.

1Password Version: 8.2.2
Extension Version: Not Provided
OS Version: Windows 10

betas

8 Replies

  • Former Member's avatar
    Former Member
    5 years ago

    I am seeing something similar in dark mode. There seems to be a slight delay while launching.

  • 1P_PeterG's avatar
    1P_PeterG
    Icon for Community Manager rankCommunity Manager
    5 years ago

    We'll work to resolve it, agaton. And we appreciate you bringing it to our attention too!

  • agaton's avatar
    agaton
    Occasional Contributor
    5 years ago

    This is a side effect of 1Password now being a web app. I also see this issue in sites installed as app in edge.

  • 1P_PeterG's avatar
    1P_PeterG
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi agaton, thank you for letting us know about this. I've passed your report on to our developers so they can look into it. We appreciate the heads-up!

    ref: dev/core/core#9927

  • agaton's avatar
    agaton
    Occasional Contributor
    5 years ago

    1Password updated to 8.4.0 and the white flash is back, either by launching via keyboard shortcut and clicking the 1Password icon in the system tray.

  • 1P_Gem's avatar
    1P_Gem
    Icon for 1Password Team rank1Password Team
    5 years ago

    Hi agaton! Just to let you know, we've received your email and will continue the conversation over there :)

    ref: KJI-79448-871

  • 1P_PeterG's avatar
    1P_PeterG
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi agaton, this is definitely something we'd be interested to check out. If you can send us a short email to support+windows@1Password.com, we'll be happy to dig in and find out what's going on here. Be sure to include a link to this conversation so we know it's you - we'll look forward to getting this going!