Why after 4 or 5 years of customer requests for OCR input does Ben give only sarcastic non-answers?

Thank you for your reply. I understand you are not in the position to make promises, but it amazes me that a core User Experience feature doesn't bubble up to the top. Getting people to adopt good security practices is like pushing on a rope. Making it burdensome drudgery does not help.

By the way, I moved from True Key. The export and import process was good for logins, but I had hundreds of other records from Passports to Memberships that did not transfer.