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Forum Discussion
Former Member
4 years agoWhy do I get error message saying "Cannot open 1Password data"
Lately, when I first try to open my 1Password desktop app, I get an error message saying, "Cannot open 1Password Data. This copy of 1Password cannot open your data. The most likely cause is insuffici...
1P_Tommy
Moderator
4 years ago@AMCarter3
The data should no be causing you any trouble as the issue is more macOS looking for bits and pieces on startup rather than 1Password. Can you reproduce this, and create a diagnostic report, then send it over? Please do it while you see the message. Hopefully, the report will shed some light on the situation.
Sending Diagnostics Reports
Attach the diagnostics to an email message addressed to support+forum@1password.com.
- A link to this thread:
https://1password.community/discussion/121901/why-do-i-get-error-message-saying-cannot-open-1password-data#latest Your forum username:
AMCarter3Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!