Forum Discussion

rmschne's avatar
rmschne
Occasional Contributor
2 hours ago

why does 1Password for safari keep asking for saving login after a login that is in 1password?

On every use of 1Password on Safari (either the extension or using macOS copy/paste of password, I get prompted to save or update the login. Why? Especially since i got the info from 1Password already?  Why not only ask this for new logins?


3 Replies

  • rmschne's avatar
    rmschne
    Occasional Contributor

    The login id and password is correct, is not new, and there is no need to update since it was just used successfully. I assume there may be a setting somewhere, but unknown to me. 

  • Hello rmschne​! 👋

    I'm sorry that you're seeing an unexpected prompt when you fill your login credentials. Can you post a screenshot of the message that you're seeing so that I can better understand the situation? 

    I look forward to hearing from you.

    -Dave