Forum Discussion

Former Member's avatar
Former Member
5 years ago

Why does 1Password sometimes ask for my Master Password and not accept Touch ID

Hi, every 3 days or so 1Password on my Mac asks me to enter my Master ID even though most of the time Touch ID is enough. Why is this? I find it very problematic because my Master ID is complex (as i...
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benmattison's avatar
benmattison
Frequent Contributor
5 years ago

I'd suggest keeping a PDF of the Emergency Kit (with the master password field blank) in your iCloud Drive (or Dropbox or Google Drive). Then you can use the QR code to set up new devices.