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Forum Discussion
Former Member
2 years agoWhy does it not work to call a phone number stored in a card?
I have a problem that affects both 1Password on MAC Ventura 13.4 (1P: v.8.10.7) and iPhone iOS 16.5 (1P: v.8.10.7):
I usually also save phone numbers on the tabs, but when I click on the number and...
GreyM1P
1Password Team
2 years ago@gsbaraglia
I just tested this with the sample phone number of +12125551212, and FaceTime opened when I clicked the 🔽 down arrow on the phone number field, then Call. When editing the item, the phone number was shown as +12125551212. This would "translate" to a North American phone number of +1 (212) 555-1212.
Can you try adding +12125551212 as a phone number and let me know if that works for you too?
Phone numbers should be in the standard interntional format for maximum compatibility:
+[country code][area code with leading zero removed, if applicable][subscriber number]
No spaces or any other symbols should be included.
Let me know if you're able to "call" +12125551212 and we can investigate further. :)