why doesn't autofill work on some websites? Using 1Password for Mac 8.9.4

Hi @bdahlen,

Sorry to hear autofill isn't behaving as expected. In some cases websites are built in a way that 1Password can't identify the necessary fields to fill. This doesn't seem to be the case for Southwest Airlines though (I'm a big fan of their open seating process!) so let's figure out what else is going on.

I'd like to start by confirming exactly what steps you're taking. For example, are you using the "Open & Fill" option from within the 1Password 8 desktop app? Or perhaps you're using the browser extension? Knowing which buttons or keyboard shortcuts are being used will help us determine the source, so any details you can provide will help.

Looking forward to your reply. 🙂