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Former Member
4 years agowhy doesn't autofill work on some websites? Using 1Password for Mac 8.9.4
Why doesn't 1Password autofill work on some websites? For example, when trying to login to Southwest Airlines starting from 1Password and clicking on one of the four of us who have separate sign ons...
Former Member
4 years agoHi Andrew. Thanks so much for responding to my question. I am on my iMac desktop using Safari 16.1. My typical way to access websites is to go to the 1Password app and click on the weblink from there. So for this example I click on the link (http://www.southwest.com). from my tagged list of saved websites and It brings up the Southwest site. I click on Log In. The User name and Password fields come up. When I click inside the username field or the password field, 1Password appears and gives me a choice of the 4 sign ons that I have saved for each of the family members who have their own accounts. When I click on any one of the four nothing happens. That is, it does not autofill.
A second method I have tried is to begin from the Safari browser extension. I will type in Southwest and it gives me the four options I mentioned above. I select one and click on Open and Fill in Search Options and I have the same problem. I have also tried moving to the upper right section of the Search Results where there is another Open and Fill option. Unfortunately, that doesn't work either. I end up having to do a Copy and Paste to fill in the user name and password.
The last option I have tried is to click on the 1Password icon at the top of the screen on the right side (not in Safari) (sorry, I can't remember what the name of the ribbon on the top of the screen is called) and click on Open Quick Access. I type in Southwest and have the same problem as previously mentioned.
I hope this gives you something to work with. If you need more information, please let me know.
Thanks again.
Bill