Forum Discussion

Bakj's avatar
Bakj
Occasional Contributor
4 years ago

Why is paypal failing 2FA when filling the OTP in?

When logging in to Paypal (where I have 2FA enabled using 1Password for 2FA), 1password fills in the password as per usual, but when automatically populating the OTP, it just enters a series of ident...
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andrew_l_1P's avatar
andrew_l_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi Bakj,

Sorry to hear autofill isn't behaving as expected. When this happens, does the one-time password generated in the 1Password app display the same code that is filled? If so, I'd recommend disabling multi-factor authentication for Paypal and re-enabling it. Does this happen with any other one-time passwords?

Let me know what you find and we can go from there. 👍🏻