Forum Discussion

Bakj's avatar
Bakj
Occasional Contributor
4 years ago

Why is paypal failing 2FA when filling the OTP in?

When logging in to Paypal (where I have 2FA enabled using 1Password for 2FA), 1password fills in the password as per usual, but when automatically populating the OTP, it just enters a series of ident...
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andrew_l_1P's avatar
andrew_l_1P
Icon for 1Password Team rank1Password Team
4 years ago

I agree, Bakj, many of my accounts would likely go without multi-factor authentication if not for this feature so I definitely want to see it working for you.

I'd like to ask you to make a new Paypal item in 1Password with the same details. You can copy your one-time password secret by entering the edit screen of the original item.

Let me know if you see different results when using the new item!