Forum Discussion

leehinde's avatar
leehinde
Occasional Contributor
4 years ago

Why would some passwords not sync between Mac/iOS?

I noticed that a password I use a lot is incorrect in ios. (everything (1Password and iOS) is current). It's correct in the Mac and on the web, it's only been edited on the mac, but is really out of ...
ios
Alvin_L_1P's avatar
Alvin_L_1P
Icon for 1Password Team rank1Password Team
4 years ago

Thanks for the additional information leehinde. Since your data appears to be correct on start.1Password.com, let's reset the app on your iPhone with the following steps:

  1. Delete the 1Password app. If you see “Deleting 1Password will also delete all of its data”, tap Delete.

  2. Download 1Password on the App Store..

The next time you sign into the 1Password for iOS app, is the password in question up to date?

Alvin