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Former Member's avatar
Former Member
5 years ago

Windows 10 Install Fails to Start

I uninstalled 1Password because my temp passwords weren't working (they work from my iPhone, but not Windows). So I figured I'd just start over on the PC. I downloaded the most recent version (7.7.81...
windows
1P_PeterG's avatar
1P_PeterG
Icon for Community Manager rankCommunity Manager
5 years ago

Hi @timdan, thanks for contacting us about this. Sorry about the launch issues!

Because fixing this will likely involve discussing specifics of your system setup, I'll ask you to send us a quick email at support+windows@1Password.com. Over there, we can dig in and figure out what might be preventing a successful install. Your description of the problem here is really clear, so just a quick note linking to this discussion to let us know that the email sender is you should be great.

Our team will look forward to setting this right for you!