Forum Discussion

matt99's avatar
matt99
New Contributor
2 years ago

Windows 11 Desktop app fails to open

This has had a couple of times now to me and one of my colleagues, using the desktop app (version 8.10.36), the app suddenly and quietly closed yesterday afternoon and attempts to launch it from the ...
windows
1P_Gem's avatar
1P_Gem
Icon for Moderator rankModerator
2 years ago

Hi matt99, thanks for reaching out! I understand that occasionally 1Password 8 closes and won't open again, and you get an integrity check error when trying to launch from the command line, though a restart gets things working.

Could you email in to support+forum@1password.com with a diagnostics report from 1Password, so we can look into this further?

With your email please include:

Once you get a response with a Support ID, please post that number here so we can connect the dots. Thanks!