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Former Member

2 years ago

[Windows App] Allow specifying which camera to use for setup-via-QR code

I use a surface pro laptop with Windows 10. When I want to setup 1Password on this computer, I'd like to use the "setup via QR code" option to setup 1Password on this Windows 10 laptop with a QR c...

Former Member

2 years ago

Fiddling around with the camera in the default settings app did not change anything. I tried the following
* open camera app, switch camera to backfacing camera, close camera app, try to signin via QR in 1Password app
* open camera app, switch camera to frontfacing camera, close camera app, try to signin via QR in 1Password app
* open camera app, switch camera to backfacing camera, leave camera app open, try to signin via QR in 1Password app
* open camera app, switch camera to frontfacing camera, leave camera app open, try to signin via QR in 1Password app

In most cases, 1Password still only tried to use my frontfacing camera. The only exception was when I left the camera app open with the front facing camera. Then 1Password was just unable to activate any camera and so the QR scanner didn't work at all.

I was somewhat able to force 1Password to open the rear-camera by disabling the frontfacing camera in Device Manager per this article: https://www.lifewire.com/flip-camera-on-surface-pro-5191562

BUT this had its own problems. The image on the rear-facing camera was flipped and when the camera scanned the QR code it failed to complete login (I'm not really sure what's happening here. It just exits back to the login screen once it recognizes the QR code. There's no error message or anything but it's not logging in after scanning the QR code)

I have also tried flipping the QR code around and that didn't seem to fix it either.

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App] Allow specifying which camera to use for setup-via-QR code","id":"message:130743","revisionNum":1,"repliesCount":7,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:130743"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:130743"},"body@stripHtml({\"truncateLength\":200})":" I use a surface pro laptop with Windows 10. \n\n When I want to setup 1Password on this computer, I'd like to use the \"setup via QR code\" option to setup 1Password on this Windows 10 laptop with a QR c...","body@stringLength":"905","rawBody":"

I use a surface pro laptop with Windows 10.

\n\n

When I want to setup 1Password on this computer, I'd like to use the \"setup via QR code\" option to setup 1Password on this Windows 10 laptop with a QR code from my phone (which already has 1Password installed).

\n\n

The problem is that the 1Password app doesn't let you specify WHICH camera you use to do the scanning and defaults to the front-facing camera on my laptop.

\n\n

This is a problem because the front-facing camera can't get its focus set correctly for the QR code. The back-facing camera would work though.

\n\n

The 1Password app should let me specify which camera device I want it to open so I can actually use the QR code scanning feature.

\n\n

1Password Version: 8.10.23
\nExtension Version: Not Provided
\nOS Version: Windows 10
\nBrowser: Not Provided

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I use a surface pro laptop with Windows 10.

\n\n

The problem is that the 1Password app doesn't let you specify WHICH camera you use to do the scanning and defaults to the front-facing camera on my laptop.

\n\n

This is a problem because the front-facing camera can't get its focus set correctly for the QR code. The back-facing camera would work though.

\n\n

The 1Password app should let me specify which camera device I want it to open so I can actually use the QR code scanning feature.

\n\n

1Password Version: 8.10.23
\nExtension Version: Not Provided
\nOS Version: Windows 10
\nBrowser: Not Provided

"},"Conversation:conversation:130743":{"__typename":"Conversation","id":"conversation:130743","solved":false,"topic":{"__ref":"ForumTopicMessage:message:130743"},"lastPostingActivityTime":"2024-01-15T06:14:31.000-08:00","lastPostTime":"2024-01-15T06:14:31.000-08:00","unreadReplyCount":7,"isSubscribed":false},"ModerationData:moderation_data:130743":{"__typename":"ModerationData","id":"moderation_data:130743","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:130743_1":{"__typename":"Revision","id":"revision:130743_1","lastEditTime":"2024-01-07T12:13:20.000-08:00"},"ForumReplyMessage:message:130745":{"__typename":"ForumReplyMessage","id":"message:130745","conversation":{"__ref":"Conversation:conversation:130743"},"author":{"__ref":"User:user:-1"},"revisionNum":1,"uid":130745,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: [Windows App] Allow specifying which camera to use for setup-via-QR code","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:130745"},"parent":{"__ref":"ForumTopicMessage:message:130743"},"body":"

Fiddling around with the camera in the default settings app did not change anything. I tried the following
\n* open camera app, switch camera to backfacing camera, close camera app, try to signin via QR in 1Password app
\n* open camera app, switch camera to frontfacing camera, close camera app, try to signin via QR in 1Password app
\n* open camera app, switch camera to backfacing camera, leave camera app open, try to signin via QR in 1Password app
\n* open camera app, switch camera to frontfacing camera, leave camera app open, try to signin via QR in 1Password app

\n\n

I was somewhat able to force 1Password to open the rear-camera by disabling the frontfacing camera in Device Manager per this article: https://www.lifewire.com/flip-camera-on-surface-pro-5191562

\n\n

I have also tried flipping the QR code around and that didn't seem to fix it either.

","body@stringLength":"1526","rawBody":"

\n\n

I was somewhat able to force 1Password to open the rear-camera by disabling the frontfacing camera in Device Manager per this article: https://www.lifewire.com/flip-camera-on-surface-pro-5191562

\n\n

I have also tried flipping the QR code around and that didn't seem to fix it either.

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