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sigure's avatar
sigure
New Contributor
4 years ago

Windows Hello fingerprint or face unlock option not shown after a restart

Hi I own a Lenovo ThinkPad x1 carbon and running 1password 80800203, on PRODUCTION channel When I restart my system or when 1password is quit, when I re-open it always asks to enter my passwor...
windows
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
4 years ago

Hello sigure,

Thanks for your message. This feature is available on Windows devices, provided it supports a hardware backed TPM 2.0. The option to allow Windows Hello to persist after the termination of the 1Password 8 for Windows app can be found in the following guide:
* Use Windows Hello to unlock 1Password on your Windows PC - Manage your settings

Please let us know if this information helps, but if you need further assistance, do not hesitate to contact us. We'll be here for you!