Windows Hello not being used after a restart

Hello Jack_P_1P ,

I prefer to stay on the beta channel, so I will wait for the next release there. Once that comes in, I will re-enroll to Windows Hello.

Just as an additional note, the first launch of 1Password after successfully enabling Enhanced Windows Hello will first ask for your account password, then prompt for Windows Hello. Authenticating to Windows Hello there is part of the set up process, and from that point on Enhanced Windows Hello should be available after 1Password is closed, or you restart your device.

About this bit; to me it seems like in this current release, the setup never fully completes. Because after each restart, I first have to put in my account password, and then the prompt for Windows Hello comes.

I will keep an eye on it in future releases and come to the community again if problems arise.

-Gilbert

Hey Cartman and TheDoctor40:

We've recently released 1Password 8.6.1 to the production channel (and have these improvements in our latest nightlies as well) which offers improved support for more TPM situations. As a first step, would you mind verifying you're on 8.6.1 (if you'd prefer to stay on our beta releases, the fix will be in our next beta release), and after confirming you're up to date, re-enroll in Windows Hello completely for your user account (remove all Hello sign in options then re-add them). Let me know if that improves your state of play!

Just as an additional note, the first launch of 1Password after successfully enabling Enhanced Windows Hello will first ask for your account password, then prompt for Windows Hello. Authenticating to Windows Hello there is part of the set up process, and from that point on Enhanced Windows Hello should be available after 1Password is closed, or you restart your device.

Jack

Thanks for the feedback. Same thing is happening to me on the Production channel.

For me it doesn't work properly. It still asks me for my master password. However, once I put that in, it immediately asks for my Windows Hello pin as well. Seems like it is not working completely correctly yet. I do have to add that I am running on the BETA channel, so I'm currently running 8.7.0 (80700012).