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fstorch's avatar
fstorch
Frequent Contributor
3 years ago

Windows Hello not working every time 1PW is started

Beta Channel 1Password for Windows 8.9.10 (80910026) Windows Hello was running stable for months. Not sure if a Windows Update or a 1PW Beta version caused it, but I have to enter the Masterpassw...
betas
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
3 years ago

Hi folks - thanks for your messages and sorry for any troubles you've encountered with Windows Hello. I'm happy to hear that the latest nightly has fixed this issue. Please let us know if you run into any additional problems with Windows Hello and the of a TPM 2.0.

ref: dev/core/core#18712

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Beta Channel 1Password for Windows 8.9.10 (80910026)
\nWindows Hello was running stable for months.
\nNot sure if a Windows Update or a 1PW Beta version caused it, but I have to enter the Masterpassword now, whenever 1PW is ended and restarted. Works fine when it is just locked.
\nWhy did you do that again?

\n\n
\n\n

1Password Version: 8.9.10
\nExtension Version: Not Provided
\nOS Version: Windows 11
\nBrowser:_ Not Provided

\n","kudosSumWeight":0,"postTime":"2022-11-26T12:43:58.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:betas","text":"betas","time":"2025-01-30T03:12:59.019-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:124579_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":822},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Beta Channel 1Password for Windows 8.9.10 (80910026)
\nWindows Hello was running stable for months.
\nNot sure if a Windows Update or a 1PW Beta version caused it, but I have to enter the Masterpassword now, whenever 1PW is ended and restarted. Works fine when it is just locked.
\nWhy did you do that again?

\n\n
\n\n

1Password Version: 8.9.10
\nExtension Version: Not Provided
\nOS Version: Windows 11
\nBrowser:_ Not Provided

"},"Conversation:conversation:124579":{"__typename":"Conversation","id":"conversation:124579","solved":false,"topic":{"__ref":"ForumTopicMessage:message:124579"},"lastPostingActivityTime":"2023-02-04T12:41:59.000-08:00","lastPostTime":"2023-02-04T12:41:59.000-08:00","unreadReplyCount":13,"isSubscribed":false},"ModerationData:moderation_data:124579":{"__typename":"ModerationData","id":"moderation_data:124579","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:124579_1":{"__typename":"Revision","id":"revision:124579_1","lastEditTime":"2022-11-26T12:43:58.000-08:00"},"ForumReplyMessage:message:124587":{"__typename":"ForumReplyMessage","id":"message:124587","conversation":{"__ref":"Conversation:conversation:124579"},"author":{"__ref":"User:user:11267"},"revisionNum":1,"uid":124587,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Windows Hello not working every time 1PW is started","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:124587"},"parent":{"__ref":"ForumTopicMessage:message:124579"},"body":"

Hi folks - thanks for your messages and sorry for any troubles you've encountered with Windows Hello. I'm happy to hear that the latest nightly has fixed this issue. Please let us know if you run into any additional problems with Windows Hello and the of a TPM 2.0.

\n\n

ref: dev/core/core#18712

","body@stringLength":"347","rawBody":"

Hi folks - thanks for your messages and sorry for any troubles you've encountered with Windows Hello. I'm happy to hear that the latest nightly has fixed this issue. Please let us know if you run into any additional problems with Windows Hello and the of a TPM 2.0.

\n\n

ref: dev/core/core#18712

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