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fstorch's avatar
fstorch
Frequent Contributor
3 years ago

Windows Hello not working every time 1PW is started

Beta Channel 1Password for Windows 8.9.10 (80910026) Windows Hello was running stable for months. Not sure if a Windows Update or a 1PW Beta version caused it, but I have to enter the Masterpassw...
betas
Former Member's avatar
Former Member
3 years ago

ag_mike_d I tried to re-enroll Windows Hello but I still have "Use the Trusted Platform Module with Windows Hello" greyed out. I'm using Windows 11 22H2 on a surface book 2, TPM 2.0, latest beta of 1Password. The above solution didn't work.

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Beta Channel 1Password for Windows 8.9.10 (80910026)
\nWindows Hello was running stable for months.
\nNot sure if a Windows Update or a 1PW Beta version caused it, but I have to enter the Masterpassword now, whenever 1PW is ended and restarted. Works fine when it is just locked.
\nWhy did you do that again?

\n\n
\n\n

1Password Version: 8.9.10
\nExtension Version: Not Provided
\nOS Version: Windows 11
\nBrowser:_ Not Provided

\n","kudosSumWeight":0,"postTime":"2022-11-26T12:43:58.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:betas","text":"betas","time":"2025-01-30T03:12:59.019-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:124579_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":822},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Beta Channel 1Password for Windows 8.9.10 (80910026)
\nWindows Hello was running stable for months.
\nNot sure if a Windows Update or a 1PW Beta version caused it, but I have to enter the Masterpassword now, whenever 1PW is ended and restarted. Works fine when it is just locked.
\nWhy did you do that again?

\n\n
\n\n

1Password Version: 8.9.10
\nExtension Version: Not Provided
\nOS Version: Windows 11
\nBrowser:_ Not Provided

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ag_mike_d I tried to re-enroll Windows Hello but I still have \"Use the Trusted Platform Module with Windows Hello\" greyed out. I'm using Windows 11 22H2 on a surface book 2, TPM 2.0, latest beta of 1Password. The above solution didn't work.

","body@stringLength":"436","rawBody":"

I tried to re-enroll Windows Hello but I still have \"Use the Trusted Platform Module with Windows Hello\" greyed out. I'm using Windows 11 22H2 on a surface book 2, TPM 2.0, latest beta of 1Password. The above solution didn't work.

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