Former Member
4 years agoWindows Hello not working in browser extension after fresh install
I have had Windows Hello (using a fingerprint scanner) working for both 1Password Desktop and 1Password in the browser (Chrome 93.0.4577.63 and Edge 93.0.961.38) on my Windows PC until yesterday. However, I needed to reinstall Windows from scratch, and now I can't get the browser extension to use the fingerprint scanner.
The Desktop app correctly asks for the fingerprint to unlock. I have tried enabling/disabling the "Integrate with 1Password App" option, installing the 2.10.0 beta of the browser extension, and uninstalling and reinstalling the browser extension. Any ideas?
1Password Version: 7.7.810
Extension Version: 2.0.5
OS Version: Windows 10 21H1 19043.1165