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Charleyrich
1 month agoNew Contributor
Windows Hello opens in background and doesn't function correctly
The last 3 days windows hello (in use with 1 password) doesn't accept input. And somehow caps lock is on even though the keyboard doesn't show it on. I saw that this was an issue a year ago, but it...
- 1 month ago
Hello everyone,
Thank you for your patience. Our development team has released a fix for the issue in the latest update to 1Password for Windows (8.12.1):
We’ve fixed an issue where Windows Hello prompts could appear behind app and browser windows.
Please update to the latest version of 1Password for Windows: How to keep 1Password up to date
If you're still seeing issues with Windows Hello appearing behind other apps/windows after updating then please let me know by replying to this post.
-Dave
jono11
1 month agoNew Contributor
Oddly enough, just started having this issue yesterday (1/14) after installing the latest (Jan) Windows 11 update. Running plug in 8.11.29.1 in Edge 143.0.3650.96.
gb1456v
1 month agoNew Contributor
I am facing this problem as well! And immediately after this happens my keyboard's shift key gets stuck and if I click, for instance, on home page button on edge, my home page opens in a new window, my mouse scroll button stops working correctly and other problems until I unlock my Shift key. As if this wasn't enough, the 1password window is not showing maximize, close and minimize buttons
EDIT: I've managed to solve the missing window buttons by pressing F11
Edge version 143.0.3650.139
Extension version 8.11.29.1
1Password for Windows 8.11.23 (81123001)
Windows 11 25H2
- elisecfoster1 month agoNew Contributor
F11 worked for me - though, I think I had to do Function F11. It took a few tries.