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Windows Hello opens in background and doesn't function correctly
The last 3 days windows hello (in use with 1 password) doesn't accept input. And somehow caps lock is on even though the keyboard doesn't show it on. I saw that this was an issue a year ago, but it...
Hello everyone,
Thank you for your patience. Our development team has released a fix for the issue in the latest update to 1Password for Windows (8.12.1):
We’ve fixed an issue where Windows Hello prompts could appear behind app and browser windows.
Please update to the latest version of 1Password for Windows: How to keep 1Password up to date
If you're still seeing issues with Windows Hello appearing behind other apps/windows after updating then please let me know by replying to this post.
-Dave
January 2026 and out of nowhere I'm having the same issue. Can't enter pin in Windows Hello popup and then the shift key is stuck momentarily after cancelling and trying to unlock with standard password.
Same thing happened to me and it seemed to happen right after a Windows update.
