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Charleyrich
1 month agoNew Contributor
Windows Hello opens in background and doesn't function correctly
The last 3 days windows hello (in use with 1 password) doesn't accept input. And somehow caps lock is on even though the keyboard doesn't show it on. I saw that this was an issue a year ago, but it...
- 1 month ago
Hello everyone,
Thank you for your patience. Our development team has released a fix for the issue in the latest update to 1Password for Windows (8.12.1):
We’ve fixed an issue where Windows Hello prompts could appear behind app and browser windows.
Please update to the latest version of 1Password for Windows: How to keep 1Password up to date
If you're still seeing issues with Windows Hello appearing behind other apps/windows after updating then please let me know by replying to this post.
-Dave
Charleyrich
1 month agoNew Contributor
I am still having problems with 1Password even after the latest update of app and browser extension.
The Chrome browser extension keeps asking for my 1Password credentials even though I am using Windows Hello. The browser extension rejects my credentials at the same time the desktop lets me in. I tried uninstalling the browser extension and reinstalling it, but to no avail. Can you help me?
axman53
1 month agoOccasional Contributor
Exactly! Same here. It's still a mess.