Four years ago, there was a similar problem reported but I don’t find a resolution. I recently changed the Master PW for our Family Account. The new PW is effective for all of my iToys and Macs and...
I'm sorry that your wife is still being prompted for her old account password on her Windows PC. So that I can better understand the situation, can you tell me the following:
Is she able to use the new account password to log in to her 1Password account on 1Password.com (in the browser, not the app) and does she see all of her items there?
Do you share the same 1Password account? Or do you have separate accounts in the same 1Password Families membership?
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Master PW Not Changing","id":"message:153249","revisionNum":1,"repliesCount":8,"author":{"__ref":"User:user:14051"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:153249"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:153249"},"body@stripHtml({\"truncateLength\":200})":" Four years ago, there was a similar problem reported but I don’t find a resolution. I recently changed the Master PW for our Family Account. The new PW is effective for all of my iToys and Macs and...","body@stringLength":"803","rawBody":"
Four years ago, there was a similar problem reported but I don’t find a resolution.
I recently changed the Master PW for our Family Account.
The new PW is effective for all of my iToys and Macs and for my wife’s iToys - but NOT her PC account.
The PC still opens (to the Family Account) using the old Master PW.
I find NO way to change the Master with the PC App.
I loathe Windows, (became a devoted Apple system user in 2011 and haven’t looked back), and am becoming totally incompetent with the wife’s PC (on purpose) but ‘marital bliss’ hinges on my dealing with this problem.
How, please, can I make the new Master PW effective on her PCs? (I’m assuming that her second system at our other home will have the same problem.)
Four years ago, there was a similar problem reported but I don’t find a resolution.
I recently changed the Master PW for our Family Account.
The new PW is effective for all of my iToys and Macs and for my wife’s iToys - but NOT her PC account.
The PC still opens (to the Family Account) using the old Master PW.
I find NO way to change the Master with the PC App.
I loathe Windows, (became a devoted Apple system user in 2011 and haven’t looked back), and am becoming totally incompetent with the wife’s PC (on purpose) but ‘marital bliss’ hinges on my dealing with this problem.
How, please, can I make the new Master PW effective on her PCs? (I’m assuming that her second system at our other home will have the same problem.)
Thanks in advance.
]
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I'm sorry that your wife is still being prompted for her old account password on her Windows PC. So that I can better understand the situation, can you tell me the following:
Is she able to use the new account password to log in to her 1Password account on 1Password.com (in the browser, not the app) and does she see all of her items there?
\n
Do you share the same 1Password account? Or do you have separate accounts in the same 1Password Families membership?
\n\n
I look forward to hearing from you.
\n
-Dave
","body@stringLength":"1190","rawBody":"
Hello ! 👋
\n
I'm sorry that your wife is still being prompted for her old account password on her Windows PC. So that I can better understand the situation, can you tell me the following:
Is she able to use the new account password to log in to her 1Password account on 1Password.com (in the browser, not the app) and does she see all of her items there?
\n
Do you share the same 1Password account? Or do you have separate accounts in the same 1Password Families membership?
\n\n
I look forward to hearing from you.
\n
-Dave
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Thanks for the reply Dave.
Hang on for a couple of days. We need to travel to another location.
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Sounds good! We'll be here to help when you get back. Safe travels. 🙂
\n
-Dave
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I'm baaaack!
Windows OS is 10.0.19045 - 64bit
I Installed the most recent version of the App two days ago. (8.something - right from downloads)
Still have to use the old PW to get into 1PW - both in a browser and with the App.
The NEW PW opens 1PW on her iPad. It works for me on ALL of my Macs and on my iPad. (Don't use 1PW on my phone.)
We have a family account with several vaults and use different IDs to log in.
Hope that gives you enough info to suggest a solution.
I don't mind just changing \"HER\" master PW if she has one that's different from mine.
Moderator
