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Wallbanger's avatar
Wallbanger
New Contributor
6 months ago

Windows Master PW Not Changing

Four years ago, there was a similar problem reported but I don’t find a resolution. I recently changed the Master PW for our Family Account. The new PW is effective for all of my iToys and Macs and...
windows
Wallbanger's avatar
Wallbanger
New Contributor
6 months ago

Thanks for the reply Dave.

Hang on for a couple of days. We need to travel to another location.

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
6 months ago

Sounds good! We'll be here to help when you get back. Safe travels. 🙂

-Dave

  • Wallbanger's avatar
    Wallbanger
    New Contributor
    6 months ago

    I'm baaaack!

    Windows OS is 10.0.19045 - 64bit

    I Installed the most recent version of the App two days ago. (8.something - right from downloads)

    Still have to use the old PW to get into 1PW - both in a browser and with the App.

    The NEW PW opens 1PW on her iPad. It works for me on ALL of my Macs and on my iPad. (Don't use 1PW on my phone.)

    We have a family account with several vaults and use different IDs to log in.

    Hope that gives you enough info to suggest a solution.

    I don't mind just changing "HER" master PW if she has one that's different from mine.

    Thanks again.